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How to recover a deposit from Binance if a wallet memo was not added?


This article helps users reach out to the appropriate service center when retrieving lost deposits due to wrong/missing MEMO (e.g. XEM, SCRT, Binance Chain) when adding their payout wallet on Hummingbot Miner.


The expected turnaround time for the request to be reviewed would be 24-48 hours.


Log in to Binance to proceed with filling up the form needed to submit a recovery request.



To request an asset recovery :

  1. Log in to Binance 

  2. Submit an Asset Recovery request

  3. Provide the wallet that was used when receiving payout rewards from Hummingbot Miner



To confirm If Binance has successfully processed the deposit, You may visit Binance Recovery Record.

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