Following the security incident it experienced last week (https://twitter.com/AscendEX_Global/status/1469886844787691528?s=20), AscendEX has deployed a new hot wallet system (https://twitter.com/AscendEX_Global/status/1471295289172582402?s=20). The exchange is still in the process of resuming deposits and withdrawals, with currently limited functionality. Furthermore, as part of the new system roll-out, deposit addresses are being changed and it’s likely that previous AscendEX deposit addresses will no longer be valid.
We are also aware that many of our users are using AscendEX deposit addresses to receive their mining rewards.
Pausing payouts this week December 17, 2021 for certain payout assets
Consequently, in an effort to avoid the loss of rewards being paid out to invalid miner wallet addresses, we are pausing payouts this week for the following assets:
- USDT (ERC20 and TRC20)
- XCAD (ERC20)
- LIME (BEP20)
Unfortunately, since we have no way of identifying which miner wallet addresses are AscendEX deposit addresses, we will need to pause the payout of these reward assets for everyone.
We will resume payouts for these assets next week. Any rewards you have earned and were due to be paid out will instead be rolled over into next week’s payouts on December 24, 2021, Friday at 12:00 AM UTC.
Reward payouts for other payout assets will proceed as usual.
⚠️ For any users using AscendEX deposit addresses to receive rewards, please update your payout wallet addresses by December 22, 2021, 12:00 am UTC in order to avoid loss of rewards and to ensure that you can receive your rewards in next week’s payout cycle.⚠️
We apologize for any inconvenience and appreciate your understanding.
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